Low Income Assistance

Electric Bill Assistance

The City of Colton Electric Utility offers a Low Income Assistance Program for income-qualified customers. 

To qualify, customers must meet the income levels listed below based on the number of occupants living in the household: (revised income levels as of July 1, 2025.)

CARE Income Guidelines*

*Effective 7/1/25-6/30/26

Qualifications

Qualified customers will receive a 25% discount each month for 12 consecutive months from the date of approval. Low Income Customers over the age of 65, verified as the account holder, can be eligible for a 37% discount for 12 consecutive months.

Customers must show proof of income for everyone in the household over 18 years of age. If an individual in the household does not have proof of income, please submit verification from the Social Security office stating no income for that individual. If there is a student over the age of 18 without income, you must submit proof of current registration (i.e., class schedule, BOG waiver, or current transcripts). Qualification is based on the combined gross annual income for all members in the household over 18 years old.

To qualify for the low income senior discount customers over the age of 65 must provide a valid picture identification verifying age. 

How to Apply

To apply for the program, please complete the Residential Low Income Assistance Program application (PDF) and submit it with proof of income. You can print the application from the website or pick one up at the Information Desk at City Hall.

Para la aplicación del Programa de Asistencia de BajosIngresos en español, oprima aqui (PDF)

NEW ONLINE APPLICATION - To apply using our new online form, please click here to follow the link.

By Mail

To apply by mail, send the completed application and copies of your proof of income to:
City of Colton Electric Utility
Low Income Program
650 N. La Cadena Drive
Colton, CA 92324

Note: Please keep a copy for your records. We are not responsible for lost or misplaced forms.

In Person

To apply in person, please bring the completed application and proof of income to:
City of Colton, City Hall
650 N. La Cadena Drive
Colton, CA 92324

A utility representative is available at the Assistance Desk in City Hall at the following hours: Monday through Thursday, 8 am to  6 pm (closed for lunch at noon). Appointments recommended. 

Additional Information 

For more information, please call 909-370-5518.